Shipping & Delivery

At Awelisstee, we want your order to arrive safely and as quickly as possible. This Shipping & Delivery Policy explains how we process and deliver your orders.

1.Order Processing

After your order is successfully placed, we begin preparing it for shipment.

Processing times may vary depending on product availability, order volume, customization requirements, and other circumstances.

You will receive order-related information using the contact details provided during checkout.

2.Shipping Methods

Available shipping methods and delivery options may vary depending on your delivery address.

The available options and applicable shipping costs will be displayed during checkout whenever possible.

3.Delivery Times

Estimated delivery times depend on the destination, shipping method, carrier, customs procedures, and other factors.

Delivery estimates are not guaranteed and may be affected by circumstances outside our control, including weather, carrier delays, customs processing, holidays, or incorrect delivery information.

4.Shipping Costs

Shipping costs may vary depending on:

Delivery destination

Order size or weight

Selected shipping method

Applicable promotions

The applicable shipping cost will be displayed during checkout where available.

5.International Orders

For international deliveries, additional customs duties, taxes, import fees, or other charges may apply depending on the destination country.

Unless otherwise stated, such charges are the responsibility of the customer.

Customers are responsible for providing accurate delivery information and complying with applicable import requirements in their country.

6.Tracking

Where tracking is available, tracking information may be provided after the order has been shipped.

Please allow some time for the carrier’s tracking system to update after shipment.

7.Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information.

If an order is returned because of an incorrect or incomplete address, additional shipping costs may apply before the order can be reshipped.

8.Delayed or Lost Packages

If your order appears to be delayed, please first check the tracking information provided by the carrier.

If you believe your package has been lost or has not arrived within a reasonable period, please contact us so we can assist you.

9.Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible and provide photographs of the packaging and the product.

We will review the situation and determine the appropriate solution in accordance with our policies and applicable consumer rights.

10.Contact Us

For questions about shipping or delivery, please contact us through the Contact page on our website.

Awelisstee
Website: awelisstee.com